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Elizabeth works with Mellon's clients to clearly define and document their expectations for software development projects.  Her goal is to build sound business requirements that achieve the results Mellon's clients have envisioned. Prior to joining Mellon, Elizabeth was Director of Business Systems and Processes for the insurance administration division of  Aviva Life & Annuity.  Her responsibilities included developing business requirements and overseeing projects of all sizes related to  process and operational improvement initiatives.